Terms & Conditions, Refund Policy, Pricing & Promotion Policy.
Our customer support team is
available 24 hours a day, 7 days a week, should you have any questions
support team by submitting a support ticket.
Buyers are users who purchase services on UseFreelancer.com.
Custom orders are requests made by a buyer for a personalized offer from a seller.
The extra gig is additional services provided in addition to the seller's Gig for an additional price set by the seller.
Gig packages allow sellers to provide services in a variety of formats and prices. Packages may include upgrades, allowing sellers to price their service for a base price in excess of $5. to $10,000 ( Five to ten thousand USD)
The Gig page is where the seller can describe his Gig and the conditions of the Gig, and the buyer can buy the Gig and make an order.
Gig/ Gigs are services offered on UseFreelancer.com
The order page is where Buyers and Sellers communicate with one another in relation to a Gig ordered.
Orders are the official arrangements between a buyer and the seller after a purchase has been made from the seller's Gig page.
Sellers are users who offer and perform services through Gigs on UseFreelancer.com.
|Seller level||you get a % of the Gig price|
|Seller level||Minimum Number of completed jobs||Customer Rating||you get a % of the Gig price|
keeps the environment friendly, communal, and professional. Users must
maintain this spirit while participating in any UseFreelancer.com
activity or expansion. This section focuses on the expected conduct
that users must adhere to when interacting with each other on
To report a breach of our Terms of Service and/or
Standards, user misconduct, or account requests, please contact our
Customer support center. team
Users (buyers and sellers) agree that, unless explicitly
stated otherwise, content users voluntarily create/download from
UseFreelancer.com. Including Gig texts, photos, videos, username, user
photos, user videos. And any other information, including the display
of the delivered work, can be used by UseFreelancer.com irrespective of
marketing and/or other purposes.
Disclaimer of Warranties
YOUR USE OF THIS SITE, ITS CONTENT, AND ANY SERVICE OR ELEMENT OBTAINED THROUGH THIS WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR MATERIALS OBTAINED FROM THE WEBSITE. ARE SUPPLIED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. UseFreelancer.com OR ANY PERSON ASSOCIATED WITH UseFreelancer.com DOES NOT GUARANTEE OR REPRESENT THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEB SITE.
THIS SHALL NOT AFFECT ANY WARRANTIES WHICH MAY NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Some user-generated content on the Website has been translated for your convenience using Google translation. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. These translations are provided as a service for users of the Site, and are provided "as is". No warranty, express or implied, is made with respect to the accuracy, reliability, or accuracy of such translations made from English into another language. Certain user-generated content (such as images, videos, Flash, etc.) may not be accurately translated or translated due to translation software limitations.
The official the text corresponds to the English edition of the Site. Any discrepancy or difference created in the translation is not binding and has no legal effect on compliance or execution. If you have any questions regarding the accuracy of the information contained in the translated content, please refer to the English version of the content as the official version.
Limitation on Liability
ITS AFFILIATES OR THE LICENSORS THEREOF. SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND ADMINISTRATORS. BE LIABLE FOR DAMAGES OF ANY KIND, ACCORDING TO ANY THEORY OF LAW. ARISING OUT OF OR RELATING TO YOUR USE. OR INABILITY TO USE, THE WEBSITE, ANY WEBSITE THAT IS RELATED TO THE WEBSITE. ANY CONTENT OF THE WEB SITE OR ANY OTHER WEB SITE OR SERVICE. OR ITEMS OBTAINED ON THE WEB SITE. OR ANOTHER WEBSITE, INCLUDING ANY DIRECT SITE. INDIRECT, SPECIAL, INCIDENTAL, CONSECUTIVE, OR PUNITIVE DAMAGES. INCLUDING, WITHOUT LIMITATION, INJURIES, PAIN, AND SUFFERING. EMOTIONAL DISTRESS, LOST REVENUE, LOST PROFITS. LOST BUSINESS OR EXPECTED SAVINGS. LOSS OF USAGE, LOSS OF TRADE FUNDS, LOSS OF DATA. AND IF IT WAS CAUSED BY A CRIME (INCLUDING NEGLIGENCE), BREACH OF CONTRACTOR OTHERWISE, EVEN IF FORESEEABLE.
NOTHING ABOVE AFFECTS LIABILITY THAT CANNOT BE EXCLUDED. OR RESTRICTED IN ACCORDANCE WITH APPLICABLE LAW.
The term “Affiliate” we are talking about here is an entity that directly or indirectly exercises control. or is operated under UseFreelancer.com. where control means holding more than fifty percent (50%) of voting shares or other ownership interests or a majority of the voting rights of such an entity.
Effective date: 2021-04-01
Welcome to Use Freelancer LTD.
Use Freelancer LTD (“us”, “we”, or “our”) operates UseFreelancer.com (hereinafter referred to as “Service”).
SERVICE means the UseFreelancer.com website operated by Use Freelancer LTD.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from the Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
3. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
4. Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
0.1. Email address
0.2. First name and last name
0.3. Phone number
0.4. Address, Country, State, Province, ZIP/Postal code, City
0.5. Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of The Internet browser you use, unique device identifiers, and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
0.1. Session Cookies: We use Session Cookies to operate our Service.
0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
0.3. Security Cookies: We use Security Cookies for security purposes.
0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at the place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, and other data.
5. Use of Data
Use Freelancer LTD uses the collected data for various purposes:
0.1. to provide and maintain our Service;
0.2. to notify you about changes to our Service;
0.3. to allow you to participate in interactive features of our Service when you choose to do so;
0.4. to provide customer support;
0.5. to gather analysis or valuable information so that we can improve our Service;
0.6. to monitor the usage of our Service;
0.7. to detect, prevent and address technical issues;
0.8. to fulfill any other purpose for which you provide it;
0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
0.11. to provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
0.12. in any other way we may describe when you provide the information;
0.13. for any other purpose with your consent.
6. Retention of Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service or we are legally obligated to retain this data for longer time periods.
7. Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
8. Disclosure of Data
We may disclose personal information that we collect, or you provide:
0.1. Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
0.2. Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
0.3. Other cases. We may disclose your information also:
0.3.1. to our subsidiaries and affiliates;
0.3.2. to contractors, service providers, and other third parties we use to support our business;
0.3.3. to fulfill the purpose for which you provide it;
0.3.4. for the purpose of including your company’s logo on our website;
0.3.5. for any other purpose disclosed by us when you provide the information;
0.3.6. with your consent in any other cases;
0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
9. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at firstname.lastname@example.org.
In certain circumstances, you have the following data protection rights:
0.1. the right to access, update, or to delete the information we have on you;
0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
0.3. the right to object. You have the right to object to our processing of your Personal Data;
0.4. the right of restriction. You have the right to request that we restrict the processing of your personal information;
0.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format;
0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
11. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
0.1. users can visit our site anonymously;
0.4. users are able to change their personal information by emailing us at email@example.com.
Our Policy on “Do Not Track” Signals:
We honor Do Not Track signals and do not track plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not The track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
12. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)
If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data, and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:
0.1. What personal information we have about you. If you make this request, we will return to you:
0.0.1. The categories of personal information we have collected about you.
0.0.2. The categories of sources from which we collect your personal information.
0.0.3. The business or commercial purpose for collecting or selling your personal information.
0.0.4. The categories of third parties with whom we share personal information.
0.0.5. The specific pieces of personal information we have collected about you.
0.0.6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
0.0.7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.
Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.
0.2. To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, the deletion may be accomplished through the de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.
0.3. To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.
If you submit a request to stop selling your personal information, we will stop making such transfers.
Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services that require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.
To exercise your California data protection rights described above, please send your request(s) by email: firstname.lastname@example.org.
Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.
13. Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
15. CI/CD tools
We may use third-party Service Providers to automate the development process of our Service.
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
17. Behavioral Remarketing
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
19. Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
20. Children’s Privacy
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
22. Contact Us
Last updated: 2021-03-31
The information provided by Use Freelancer Ltd (“Company”, “we”, “our”, “us”) on UseFreelancer.com (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.
UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
EXTERNAL LINKS DISCLAIMER
The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us.
For example, the outlined Disclaimer has been created using PolicyMaker.io, a free web application for generating high-quality legal documents. PolicyMaker’s disclaimer generator is an easy-to-use tool for creating an excellent sample Disclaimer template for a website, blog, eCommerce store, or app.
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
The site can not and does not contain financial advice. The information is provided for general informational and educational purposes only and is not a substitute for professional financial advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of financial advice.
Content published on UseFreelancer.com is intended to be used and must be used for informational purposes only. It is very important to do your own analysis before making any decision based on your own personal circumstances. You should take independent financial advice from a professional or independently research and verify any information that you find on our Website and wish to rely upon.
THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THIS SITE IS SOLELY AT YOUR OWN RISK.
The Site may contain links to affiliate websites, and we may receive an affiliate commission for any purchases or actions made by you on the affiliate websites using such links.
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume that all users will have the same experiences.
YOUR INDIVIDUAL RESULTS MAY VARY.
The testimonials on the Site are submitted in various forms such as text, audio, and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity, where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.
ERRORS AND OMISSIONS DISCLAIMER
While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, Use Freelancer Ltd is not responsible for any errors or omissions or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose.
In no event will Use Freelancer Ltd, its related partnerships or corporations, or the partners, agents or employees thereof are liable to you or anyone else for any decision made or action was taken in reliance on the information in this Site or for any consequential, special, or similar damages, even if advised of the possibility of such damages.
LOGOS AND TRADEMARKS DISCLAIMER
All logos and trademarks of third parties referenced on UseFreelancer.com are the trademarks and logos of their respective owners. Any inclusion of such trademarks or logos does not imply or constitute any approval, endorsement or sponsorship of Use Freelancer Ltd by such owners.
Should you have any feedback, comments, requests for technical support, or other inquiries, please contact us by email: support@UseFreelancer.com.
Capitalized terms used but not defined herein have the respective meanings as set forth in the Terms of Service.
UseFreelancer.com Balance is the accumulated amount of your sales earnings and/or returned payments from canceled orders as a buyer.
Payment Services Provider(s) Are service providers that provide payment services to buyers and sellers related to UseFreelancer.com. Including fundraising from buyers regarding purchases, remittances, and withdrawal of funds from sellers. Currency exchange services related to payments and withdrawals in a local currency, and holding of funds related to UseFreelancer.com balances.
Revenue is the money that sellers earn from finished orders and can either withdraw or use to buy on UseFreelancer.com, subject to these Terms.
* Every Gig you sell and successfully complete, accredits your account with a revenue, according to your Level as a seller as follows:
|Seller level||Minimum Number of completed jobs||Customer Rating||you get a % of the Gig price|
Payment Service Providers
To buy a service (Gig) using UseFreelancer.com You must have an account with one or more of the following Payment Service Providers